Pronab manages all of the application development.

Pronab has 25+ years of experience building financial services applications. He is adamant about quality and usability and enforcing the practices and protocols that result in the highest quality application development delivery. Pronab brings excellent data warehousing and data mining expertise to ensure SimpliRisk supports the processing and analytical strength required. Pronab has been with PayLynxs for over 12 years.

Dave manages product development.

Dave brings a unique blend of experience as a former investigator and compliance officer with multi-billion dollar asset financial institutions. Dave has a 15+ years of career experience from serving in the armed forces; to financial crime / fraud investigation; to complete compliance officer responsibilities, managing a compliance team of over 15 individuals responsible for AML, BSA, OFAC, and Fraud for a large northwest financial institution. He has been an end user of many different types of vendor and custom developed software packages to support compliance and risk management operations. Dave brings a pragmatic and practical approach to the industry, grounded in fact and working knowledge of financial regulations. Dave has been with PayLynxs for over 4 years.

Celeste manages the setup and installation of new clients.

Celeste has 10+ of years experience creating outstanding customer experiences with all PayLynxs products. She is an advocate of the customer and helps to guide them through the process to setting up, installing, and getting comfortable using the software applications. She uses her years of customer service experience to ensure that implementation is successful for each customer. Celeste has been with PayLynxs for over 11 years.

Denisse manages the customer support team of existing clients.

Denisse brings her 20 + years’ experience working with people and finding solutions for their needs. She is committed to enhance the customer experience by working in a close partnership with them. She is our client advocate and will work with the team to give each customer a personalized experience. Denisse’s international and national working experience in small businesses, as an entrepreneur and with important NGOs gives her a perspective to understand different points of view and needs of different size companies.  Denisse is fluent in English, Spanish and French allowing her to interact with clients in their native language.  She has been with PayLynxs over 9 years.